MSP®, ICE’s best-in-class loan servicing software, has set the industry standard and is unmatched, due to a strong focus on regulatory compliance and risk, protection of borrower-owned data, decades of proven performance and a commitment to continuous innovation. MSP offers servicers of all sizes the ability to tackle today’s most pressing business challenges. It is used by financial institutions that service first mortgages, along with home equity loans and lines of credit, including banks, mortgage companies, credit unions, and housing agencies. MSP offers cash controls and balancing functionality, investor reporting, customer service, and escrow. It is backed by a team of industry experts providing customer support and expertise to maximize ROI and is continually enhanced to help address regulatory requirements and compliance initiatives. MSP integrates with consumer-centric tools for an unparalleled user experience and introduces new efficiencies with digital technology, workflow automation, and decisioning capabilities. Its fully integrated servicing ecosystem helps teams adapt to market conditions without adjusting headcount. With MSP, servicers can handle home equity loans and first liens on a single platform and identify customers in their portfolio who are most likely to take advantage of home equity loans and lines of credit.

Features:

• Single, comprehensive system: MSP offers unsurpassed cash controls and balancing functionality, as well as investor reporting, customer service and escrow.
• Service and support: MSP is backed by a team of industry experts that provide customer support and superior expertise to maximize ROI.
• Address regulatory requirements: MSP is continually enhanced to help address the servicer’s regulatory requirements and compliance initiatives.
• Customer retention: MSP integrates with intuitive, consumer-centric tools that offer homeowners an unparalleled user experience.
• Lower cost: MSP introduces new efficiencies in the back office with the latest in digital technology, workflow automation and decisioning capabilities.
• Scalability: MSP's fully integrated servicing ecosystem helps teams adapt to market conditions without adjusting headcount.