Mopinion for Apps is a mobile-focused user feedback solution that lets product teams collect qualitative and quantitative feedback directly inside native iOS and Android apps. It provides mobile SDKs to trigger targeted surveys based on in-app user behavior and events, and couples responses with rich metadata such as device type, app version, and user information to accelerate diagnosis. Teams can also request native screen captures so users can visually pinpoint issues. Collected insights flow into Mopinion’s cloud for real-time analysis, dashboards, text and sentiment analytics, and action management with routing, alerts, roles/rights, and integrations.

Key Features

In-app feedback collection (native apps) Target users where issues occur.

• Custom mobile surveys with multiple choice, open comments, and UX metrics like NPS/CSAT.
• Deploy forms contextually inside the app experience via SDK triggers.

Intelligent targeting by events and behavior Ask at the right moment.

• Trigger surveys on specific screens, actions, or user events using mobile SDKs.
• Control where and when forms appear to capture meaningful insights.

Rich metadata with each submission Speed up troubleshooting.

• Automatically attach device type, OS/app version, and user info to feedback.
• Provide product teams immediate technical context for issues.

Native screen capture with feedback See what users see.

• Let users capture screenshots to highlight problems; images are submitted with feedback and metadata.

Analysis, dashboards, and collaboration Turn signals into action.

• Customizable dashboards, cross-tabbing, filters, and text/sentiment analytics.
• Action management with alerts/routing, roles and rights, and notification streams.

Integrations and data access Fit into your stack.

• Webhooks and native integrations (e.g., Slack, Jira) plus full API access for data import/export.

Benefits

Higher-quality, contextual insights Understand the “why” behind app behavior.

• Behavioral/event-based triggers surface feedback at relevant moments.
• Metadata and screenshots add technical and visual context to reports.

Faster issue resolution Reduce time from report to fix.

• Rich context accelerates triage for product and engineering teams.
• Automated routing and alerts ensure feedback reaches the right owners quickly.

Scalable feedback operations Manage feedback at enterprise scale.

• Custom dashboards and role-based access support multiple teams and products.
• APIs and integrations centralize mobile inputs with broader CX data.