Mobile Issue Resolution helps you understand exactly how backend issues affect mobile users. It bridges the gap between observability and real user impact by tracing key actions and flows throughout the entire user journey—from the mobile client to your backend infrastructure—for a true end-to-end view of your app’s health and performance. You can take advantage of specialized tools to understand exactly how issues across the stack are impacting your end users’ experience. With Network Span Forwarding, you can isolate a single network request as it makes its way from a user’s device all the way to your server, performing root-cause analysis for networking issues in real time. Embrace intercepts each network request and injects a unique trace ID into the header, which follows the request all the way through your system of cloud architecture. Discover how both technical and behavioral events across a session interact to create both good and bad conditions for the user experience, with logs, traces, spans, and networking events all in context.

Features:

• Trace the journey of requests: Go beyond high-level health stats to perform root-cause analysis for networking issues in real time. With Embrace’s Network Span Forwarding, you can isolate a single network request as it makes its way from a user’s device all the way to your server.
• Network calls within user flows: View network requests as spans within larger traces that capture end-to-end user flows so you can isolate, with precision, how networking events impact larger experiences.
• Unique traceID: Embrace intercepts each network request and injects a unique trace ID into the header, which follows the request all the way through your system of cloud architecture.
• Get rich, contextual insight into your end users’ experience: With the high-cardinality nature of mobile data, every user session is unique. Discover how both technical and behavioral events across a session interact to create both good and bad conditions for the user experience.