Overview

Miramar:Capture from Convey Health Solutions is designed to optimize Medicare member mail management. It automates the capture and validation of inbound forms, such as enrollment applications, privacy documents, and returned mail. This solution seamlessly integrates with existing member records, streamlining workflows and reducing administrative overhead. It supports various healthcare-related correspondence processes and ensures compliance with regulatory requirements, offering a robust approach to handling large volumes of paper documentation efficiently.

Features and Capabilities

• Automated mail capture: Processes incoming documents quickly and accurately
• Form validation: Ensures compliance with privacy regulations and other standards
• Smart workflow automation: Customizable process for managing member documents
• Member record integration: Syncs captured data with existing systems
• Returned mail management: Efficient handling of undelivered mail
• Streamlined enrollment & grievance handling: Direct alignment with operational needs
• Customizable validation rules: Tailored to meet healthcare-specific documentation requirements