Meet Smartsupp Mira AI, your own shopping assistant that learns your business and improves customer satisfaction by providing instant assistance, product recommendation, support and advice.
Vendor
Smartsupp
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Each Second You Don't Respond, You're Losing Sales
Mira AI recommends products to your visitors and instantly resolves up to 80% of your customer inquiries 24/7.
Reach 2/3 of your customers who shop outside business hours
Usually in e-shops customer support handles visitor inquiries during standard business hours, from 9 to 5. But most people shop after work. Attracting visitors to your website costs a lot of money. If they need help and can’t find it, they just leave and buy elsewhere. Your customers are only two clicks away from your competition.
Mira can instantly respond to hundreds of customers at once
Your customers won’t wait their turn. Never lose a valuable order just because you couldn't respond in time.
AI that knows your products & how to sell them
Mira AI understands your products. It can compare them, highlight their strengths, and persuade customers to choose a higher-quality option (up-sell) or recommend accessories and services (cross-sell).
Mira AI – an expert and a sales agent in one
What can our AI shopping assistant do?
- Recommends products based on customer needs
- Compares the pros and cons of each option
- Explains the technical features of products
- Recommends compatible accessories and related services
AI assistant that works while competition sleeps
Every online store faces the challenge of repeatedly answering the same questions. Our Mira AI handles most inquiries for you, even outside business hours. This gives you a competitive advantage that other e-shops lack.
Mira AI – Recommends, Assists, Clarifies
With our shopping assistant, you’ll have more time to fully focus on your business. What questions can Mira AI easily handle for you?
- Helps customers navigate your online store and products
- Questions about shipping and payment methods
- Refunds, complaints, and supplementary services
Mira AI is under your control – 100% of the time
You decide which information to provide to your AI shopping assistant and under what conditions it should escalate queries to a live operator.
AI and live chat – the unstoppable duo
AI shopping assistant works great alone but also in combination with your customer support team on live chat.
Keep all conversations in one spot
See what interests your customers. All messages and analytics are available in the app dashboard.
Set up your AI shopping assistant in less than 5 minutes
We're not exaggerating. Setting up Mira AI is really simple – you can have it on your online store in just a few minutes.
Train Mira AI with your data
Select data sources to train your AI shopping assistant. It can either use information directly from your website and your product feed or custom training via FAQ.
Choose your assistant’s persona
Set the appearance, tone and name of your AI shopping assistant. After all, it will be the new face of your online store. You can also choose from a selection of preset photos.
Set up the communication style
Do you expect a strictly professional approach from your shopping assistant, or a more relaxed tone to make customers feel at home? Mira AI can do either!