Mio External Chat Sync

Mio External Chat Sync is a cross-platform messaging solution that enables seamless communication between internal teams using Google Chat and external partners using Microsoft Teams. It allows users to send, edit, and reply to messages across platforms in direct messages, group chats, and channels—without switching apps or requiring external users to install additional tools. This ensures secure, real-time collaboration while maintaining native user experiences.

Features

• Native messaging between Google Chat and Microsoft Teams
• Support for direct messages, group chats, channels, and spaces
• Message editing, deletion, and threaded replies
• Rich formatting including emojis, reactions, avatars, and GIFs
• File sharing and @mentions across platforms
• No installation required for external partners
• SOC 2 Type II certified with no message or file storage
• Real-time sync of messages, files, and reactions
• Centralized control via the Mio Hub
• Secure API federation for message delivery

Capabilities

• Enable internal teams to stay in Google Chat while external partners use Microsoft Teams
• Maintain full messaging functionality across platforms
• Collaborate in real time without email delays or platform switching
• Preserve native user experience for both internal and external users
• Automate user sync and channel membership
• Scale interoperability across departments and organizations
• Support secure exchange of sensitive information

Benefits

• Eliminates friction in external collaboration
• Reduces project timelines through instant communication
• Enhances productivity by removing platform barriers
• Improves user satisfaction with familiar chat environments
• Ensures compliance and data security
• Simplifies IT management with centralized configuration
• Supports hybrid work and global partnerships