Product Overview

Bandwidth's Microsoft Teams Direct Routing integration simplifies connectivity to the Public Switched Telephone Network (PSTN) with enhanced capabilities for voice, messaging, and emergency services. This solution ensures robust, flexible communication for enterprises using Microsoft Teams by offering cloud-based voice services, built-in SMS and MMS messaging, and dynamic emergency location management. It is designed for businesses looking for secure, scalable telephony and emergency calling solutions that align with Microsoft Teams, enhancing both user experience and compliance.

Features and Capabilities

• Voice Calling: Seamless SIP trunking for flexible, cloud-ready communication.
• Text Messaging: Integrated SMS and MMS capabilities within Microsoft Teams.
• Dynamic E911: Emergency location routing and compliance with local regulations.
• PSTN Connectivity: Direct routing for reliable voice services globally.
• Migration Control: Flexible migration paths with minimal disruption.
• Global Reach: Extensive international coverage for voice services.
• Compliance Support: Supports regulatory requirements such as RAY BAUM’s Act.
• Cost Savings: Build custom calling plans to reduce equipment costs and simplify operations.
• Management Platform: Unified platform for managing all communication needs.
• Customer Support: Award-winning, hands-on support throughout setup and migration.