Create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights.

Microsoft Dynamics 365 Customer Insights enables organizations to unify customer data from various sources to create a comprehensive view of each customer. This platform leverages AI and analytics to provide actionable insights, helping businesses deliver personalized experiences and improve customer engagement. Integrated with other Dynamics 365 applications, it enhances decision-making and drives growth.

Features

• Unified Customer Profiles: Combine data from multiple sources to create a single, comprehensive view of each customer.
• AI-Driven Insights: Utilize AI and machine learning to gain actionable insights and predict customer behavior.
• Personalization: Deliver personalized experiences and targeted marketing campaigns based on customer data.
• Integration with Dynamics 365: Seamlessly integrate with other Dynamics 365 applications for a cohesive workflow.
• Data Security: Ensure the privacy and security of customer data with robust compliance and security features.