ENow's software provides comprehensive monitoring for Microsoft 365, Exchange, and other SaaS applications. It uses synthetic transactions to mimic end-user behavior, ensuring proactive issue detection and improved service availability.
Vendor
ENow
Company Website
Monitor Microsoft 365 End User Experience
GET A DEMO EMPOWERING YOU TO PROACTIVELY MONITOR YOUR EXCHANGE, HYBRID, OR MICROSOFT
Monitor Exchange, Hybrid, Microsoft 365
END-TO-END VISIBILITY
ENow's synthetic transactions mimic end-user behavior by pro-actively testing common actions for various Microsoft 365 applications. In addition to Microsoft 365 applications, IT departments can monitor other SaaS applications their organization utilizes.
Monitor Remote Locations
Mature monitoring of end-to-end scenarios to visually map service status for a specific user in a specific location.
- Quickly install on any workstation
- Synthetic transactions mimic a specific end users experience
- Easily isolate the problem
Improve Service Availability
In a cloud based world, outages are often localized to a certain region or a specific application. While Microsoft's service health dashboard does provide information on service status of it's cloud services; it has no visibility into the service on your side like your hybrid servers and the network. ENow paints the whole picture by monitoring all critical components of your environment. This enables IT departments to pinpoint issues down to the root cause, decreasing Mean-Time-Time-to-Resolution (MTTR).