Connect your entire network to sell more genuine parts.

Microcat CRM bridges the gap between wholesale customers, automotive dealers and OEMs, allowing you to sell more genuine parts and increase productivity by bringing everything you need into one connected solution.

Features

• **Easy customer record management: **Update customer records and track and manage them more efficiently. Easily schedule visits, log visit notes and view visit history.
• **Streamlined workflows: **Manage team activity and boost productivity by creating call schedules, set tasks, record call notes, and log issues.
• **Promote campaigns and offers: **View and share offers and promotions in real time and publish news, updates, and bulletins.
• **Business intelligence reporting: **Identify new sales opportunities, make sense of Dealer Management System data and drive better business decisions.
• **Resource library: **Access product information, features and repair methods. In-field reps can upload photos for immediate quoting or problem solving.

Benefits

• **Drive growth: **Leverage real-time business intelligence to identify and generate new sales opportunties faster.
• **Increase loyalty: **Improve customer retention and satisfaction through personalised promotions.
• **Streamline workflows: **Transform frontline operations with simplified workflows that drive new efficiencies and better performance.