Overview

Travel Assist (MICE solution) is a modular tour-operator and destination-management system tailored to Meetings, Incentives, Conferences and Exhibitions (MICE). It centralizes corporate-tour booking, sightseeing, gala events, product launches and sporting-event logistics while integrating excursion, fleet and accounting modules. The solution is designed to automate enquiry-to-itinerary workflows, improve client communications, support on-field operations and deliver reporting and accounting across B2B travel workflows.

Features and Capabilities

• Event & Booking Management: Supports corporate tour booking, registration, scheduling and multi-service itineraries for meetings, incentives, conferences and exhibitions; handles group allocations and gala/venue bookings.
• Itinerary & Package Builder: Create customizable itineraries and multi-service packages (sightseeing, transfers, F&B, activities) with pricing and margin controls.
• On-Field Sales & Excursions: Mobile/on-field sales automation for excursion packages, real-time bookings, ticketing and ground-staff coordination.
• Fleet & Transport Coordination: Driver and vehicle scheduling, real-time tracking and route/dispatch support integrated with event logistics.
• Accounting & Finance Integration: Cloud accounting capabilities (GL, AR, AP, reconciliations, standard financial reports) integrated into travel operations and invoices.
• Client & Supplier Management: Centralized CRM for corporate clients and suppliers, contract/rate management and supplier invoicing workflows.
• Mobile App & Participant Engagement: Mobile app features for participant registration, event schedules, notifications, in-app polling and real-time feedback.
• Communication & Notifications: Automated pre-event reminders, boarding/schedule alerts and SOS/location updates for groups and guides.
• Reporting & MIS: Management information system with dashboards and standard reports for operations, sales and finance.
• Scalability & Deployment: Modular architecture suitable for DMCs, tour operators and MICE providers; can be deployed as cloud or on-premise depending on client needs.
• Security & Access Controls: Role-based access, data segregation and standard security controls appropriate for travel operations.