Mi9 e-Commerce D2C is a comprehensive digital commerce solution designed to support direct-to-consumer and B2B sales through a unified, cloud-based platform. It integrates essential retail functions including Order Management System (OMS), Content Management System (CMS), Customer Relationship Management (CRM), and analytics. Mi9 Commerce D2C enables retailers to manage multiple storefronts, engage customers across channels, and deliver seamless shopping experiences on any device.

Features

• Standalone or Integrated Deployment: Available as a standalone solution or integrated with Mi9’s full retail management suite.
• Multi-Storefront Management: Supports both D2C and B2B sales from a single platform.
• Built-In Analytics: Provides actionable insights for smarter business decisions.
• Highly Configurable: Minimizes development costs with flexible configuration options.
• Full-Service Support: Backed by in-house teams for project management, design, SEO, and web development.
• Cloud-Based Infrastructure: Rapid deployment with minimal infrastructure and maintenance costs.
• Omnichannel Capabilities: Manages products, orders, and customers across websites, Amazon, eBay, and other marketplaces.
• FitforCommerce Verified: Certified by an independent industry standard for digital commerce solutions.
• Unified Customer Engagement Tools: Includes CRM, marketing, social selling, gift registries, loyalty programs, and more.
• Mobile Commerce Ready: Responsive design ensures seamless experiences across all devices.
• Extension Marketplace: Easily extendable with a library of integrations and add-ons.

Benefits

• Scalable Commerce Operations: Supports growth across multiple channels and storefronts.
• Enhanced Customer Experience: Integrated engagement tools foster loyalty and satisfaction.
• Reduced IT Overhead: Cloud deployment eliminates infrastructure complexity.
• Faster Time to Market: Rapid setup and configuration accelerate launch timelines.
• Data-Driven Decisions: Built-in analytics empower smarter management.
• Certified Reliability: FitforCommerce verification ensures dependable performance.