Witco’s integration with MerciYanis embeds a workplace and facility management platform via Webview to centralize incident reporting, service requests, cleaning and maintenance workflows, and environmental/occupancy monitoring. Occupants can trigger requests using connected buttons or QR codes, while FM teams receive tickets, track cleaning schedules and traceability, and leverage plug-and-play sensors for building security and environmental sobriety (temperature, CO2, humidity, and energy optimization). The integration targets faster service execution, transparent coordination among providers and managers, and data visualization for space optimization versus estimated occupancy.

Key Features

Collaborator services and ticketing Unified request intake and incident management.

• Connected buttons and QR codes to submit requests or report issues
• Central ticketing platform to manage incidents end to end

Cleaning management and traceability Digitalized hygiene operations.

• Cleaning schedules with traceability and digital follow-up
• Cleaning-as-you-use and entry/exit management to align services with demand

Connected maintenance and security Sensor-driven facility oversight.

• Autonomous plug-and-play sensors for building security monitoring
• Environmental sobriety controls: temperature, CO2, humidity, energy optimization

Space and occupancy optimization Data-led utilization improvements.

• Optimize spaces by comparing estimated vs. real occupation
• Visual statistics to support operational decisions

Benefits

Enhanced occupant experience Faster, clearer service delivery.

• Simple request capture via QR/buttons improves responsiveness
• Transparency for providers and managers reduces back-and-forth

Operational centralization Single source of truth for FM tasks.

• Centralized tickets, cleaning, and maintenance workflows
• Webview in Witco consolidates tools without extra apps

Data-driven efficiency Better allocation of resources.

• Occupancy and environmental insights guide cleaning and space use
• Dashboards support smart, relevant building decisions