Merchant Portal

The DNA Payments Merchant Portal is a unified web and mobile platform that enables businesses to manage every aspect of their payment activity in real time. It centralizes transaction monitoring, reporting, refunds, and multi‑channel payment acceptance while supporting seamless operations across POS, online, and remote environments. Designed for flexibility, it offers full control and visibility for businesses of any size.

Features

• Real‑time tracking of POS and online transactions
• Management of refunds, partial refunds, and cancellations
• Comprehensive reporting on sales, products, and staff performance
• Payment Links for accepting payments via email or messaging
• Built‑in Virtual Terminal for remote card payments
• Integration with major payment methods such as Apple Pay, PayPal, and Klarna
• Full functionality available via mobile apps on iOS and Android
• Single‑login access for multiple business entities

Capabilities

• Centralized control of all in‑person, online, and remote payment workflows
• Omnichannel acceptance through payment links, virtual terminal, and integrated payment systems
• Real‑time analytics, settlement insights, and detailed reporting accessible from any device
• Multi‑entity and multi‑user support with role‑based access
• Seamless integration with diverse digital payment methods for smooth customer journeys
• Remote business management with complete portal access on mobile devices

Benefits

• Greater operational efficiency through centralized real‑time visibility
• Faster customer service via quick refund and cancellation tools
• Ability to accept online payments without needing a website
• Improved team productivity with unified access across multiple entities
• Maximum flexibility and mobility through full-featured smartphone access
• Better decision‑making enabled by detailed transaction and performance reports