Turn Customer Intelligence into Sales Growth

DXPro unifies your data, personalizes every interaction, and powers seamless commerce and fulfillment—all in one connected platform purpose-built for grocery.

Introducing the All-New DXPro from Mercatus One Platform. Three Core Capabilities. Endless Opportunity. DXPro brings customer data, shopper engagement, and eCommerce together—so you can turn every interaction into a revenue opportunity, build deeper loyalty, and scale your digital business with confidence.

Built for the Way Customers Shop Today Deliver the personalized, seamless experiences modern shoppers expect—increase repeat orders, grow larger baskets, and improve margin.

• **Keep Customers Coming Back: **Deliver personalized, connected experiences that deepen loyalty and increase repeat visits.
• **Grow Every Basket: **Use personalized, targeted offers and AI-driven recommendations to boost average order value.
• **Protect Your Margin: **Streamline operations and reduce the cost-to-serve with automation that safeguards your margin.
• **Accelerate Your Growth: **Scale with confidence on a flexible platform that adapts to your business and fast-tracks digital transformation.

Unified Data Intelligence AisleOne Intelligence transforms embedded customer data into predictive insights that power smarter, more personalized engagement.

• **Predictive Personalization: **Use real-time shopping behavior for search results, product recommendations, and product promotions.
• **Intelligent Customer Intent: **Track purchase cycles, churn risk, and offer effectiveness.
• **Retail Media Optimization: **Drive incremental revenue through targeted promotions and sponsored ad placements.

Digital Customer Engagement Activate customer data to turn high-impact, personalized engagement into revenue.

• **Brand Ownership: **Retain full control of your brand, data, and engagement channels.
• **Intelligent Targeting: **Use embedded customer data for precise audience segmentation.
• **True Personalization: **Increase conversions with context-based promotions, offers, and ads.

Commerce, Purpose-Built for Grocery

Support every transaction with a flexible commerce engine designed specifically for food retail—built to handle the complexity of grocery baskets, substitutions, and order flows.

• **Connected Storefront Experience: **Deliver a seamless, high-converting shopping journey across web, mobile, and in-store touchpoints with a fully responsive storefront and native iOS/Android apps.
• **Flexible, Secure Payments: **Accept SNAP/EBT, credit, debit, gift cards, and in-store payments—backed by built-in fraud prevention and configurable checkout options that match your operations.

Features

• Embedded CDP: Built directly into DXPro, it unifies shopper data across channels for instant insights.
• AisleOne Intelligence: Proprietary AI engine delivers predictive personalization and churn signals.
• Real-Time Engagement: Enables timely, relevant promotions and loyalty-based pricing.
• Scalable Campaigns: Supports both simple and advanced personalization strategies.
• Faster Fulfillment: Optimized checkout and order orchestration for efficient commerce.