Overview

SilverCloud® by Amwell® is a digital, on-demand mental-health and wellbeing platform developed to scale evidence-based cognitive behavioural therapy (CBT) digitally for users across health systems, employers, and education institutions. The platform offers interactive self-guided and coach-supported programmes accessible via smartphone, tablet or desktop, aiming to improve outcomes in anxiety, depression, stress, sleep, resilience and related behavioural health concerns.

Features and Capabilities

• Evidence-based CBT programmes: The platform delivers interactive CBT-based content, videos, tools and modules grounded in clinical research.
• Wide programme library: Over 30 distinct programmes covering areas such as depression, anxiety, sleep, body image, stress, resilience, alcohol use and chronic conditions.
• Accessibility & device support: Available 24/7 on mobile devices, tablets and desktops; supports web and native app access.
• Coached and self-guided modes: Users may complete programmes independently or with asynchronous coaching support; coaches personalise content and track progress.
• Scalable deployment for organisations: Designed for health systems, payers, employers and education institutions to implement at scale and increase access.
• Measurement & outcomes tracking: Real-time dashboards and reporting tools track engagement, clinical progress, usage metrics and outcomes.
• Integration & workflow alignment: Can be integrated into existing care management or referral workflows, enabling hybrid digital-in-person models.
• Cloud-hosted SaaS model: Delivered via secure, scalable cloud infrastructure with system availability, data export, and regulatory compliances specified.
• Suitable for multiple user types & segments: From individual members or employees to entire populations served by payers or institutional programmes.