MedUX HOME is a WiFi 6-ready hardware device and analytics platform designed to independently measure, certify, and analyze the Quality of Experience (QoE) in home broadband environments. The solution provides competitive intelligence and correlates technical QoE metrics with real panelist feedback, enabling telecom operators and service providers to identify, diagnose, and resolve end-user connectivity issues. MedUX HOME supports independent QoE certification, offering objective data on network performance, user experience, and service reliability. The platform is used for benchmarking, troubleshooting, and continuous monitoring of home internet services, helping providers improve customer satisfaction and optimize network investments.

Key Features

WiFi 6-Ready Device Supports the latest WiFi 6 standard for advanced home connectivity.

• Ensures compatibility with modern home networks.
• Enables high-speed, low-latency measurements.

Independent QoE Certification Provides objective, third-party assessment of home broadband quality.

• Delivers standardized, comparable results.
• Supports regulatory and competitive benchmarking.

QoE and Panelist Feedback Correlation Combines technical measurements with real user feedback.

• Identifies gaps between technical performance and user perception.
• Enables targeted service improvements.

Competitive Intelligence Benchmarks network performance against competitors.

• Identifies strengths and weaknesses in service delivery.
• Informs strategic network investments.

Benefits

Improved Customer Satisfaction Enables proactive identification and resolution of connectivity issues.

• Reduces customer complaints and churn.
• Enhances end-user experience.

Objective Performance Insights Provides independent, data-driven analysis of home broadband quality.

• Supports transparent reporting and certification.
• Builds trust with customers and regulators.

Operational Efficiency Streamlines troubleshooting and network optimization.

• Reduces time and resources spent on manual diagnostics.
• Informs targeted network upgrades.