Medeo is a secure virtual care platform designed to simplify and enhance communication between patients and healthcare providers. It allows patients to manage appointments, participate in messaging threads, and join video consultations. A key feature of Medeo is My Care Circle, which enables patients to invite trusted supporters—such as family members or caregivers—to assist in managing their healthcare journey. Whether the healthcare journey is short and simple or long-term and complex, Medeo helps ensure that patients are supported every step of the way. The platform is free for patients and supporters, provided their healthcare provider uses Accuro Engage.

Features

• My Care Circle: Patients can invite friends, family, or caregivers to view appointments, book on their behalf, join video visits, and participate in messaging threads.
• Appointment Management: Patients and supporters can view and book appointments directly through the platform.
• Secure Messaging: Enables communication between patients, supporters, and healthcare providers.
• Video Visits: Supports virtual consultations with healthcare professionals.
• Document Storage: Formerly known as Medeo Plus, the “Documents” feature allows users to keep health records in one place.
• Free Access: Both patients and supporters can use Medeo at no cost, provided their provider is connected via Accuro Engage.

Benefits

• Improved Patient Support: My Care Circle ensures patients are not alone in managing their healthcare, offering emotional and logistical support.
• Enhanced Communication: Messaging and video visit features streamline interactions between patients and providers.
• Convenience: Patients can manage their healthcare remotely, reducing the need for in-person visits.
• Accessibility: Supporters can help patients understand treatment instructions, attend appointments, and ask questions.
• Security: All communications and data are handled securely, respecting patient privacy.
• Integration with Accuro Engage: Ensures seamless connection with providers using the Accuro EMR platform.