MaxDial: High-Volume Auto-Dialing for Smarter Outreach

MaxDial is an innovative outbound dialing solution commonly used in outbound call centers for activities such as telemarketing, sales, Cross Sales or in short when you want to contact a very large number of people in a very short period of time and with reduced cost and efforts. The key functionality is to deliver a voice message with or without any agents. MaxDial is unattended dialer which delivers digital voice messages with or without agents. It is designed for organizations that need to contract large Volume of people in a very short period of time. MaxDial Increases your agent productivity by 300% compared to manual dialing.

MaxDial can be installed in any just windows compatible environment from Desktop, computers to 19"rack server, Supports TCP/IP Network Protocol, accommodates from 4 to 128 ports on single machine easily expandable. Most Flexible product can be integrated with FAX on demand, Voice Mail, Screen Pop up etc. It has one purpose that´s to make outbound telemarketing and market research activities productive and efficient, Because it matters.

Features

• Unattended Auto-Dialing: Delivers pre-recorded messages with or without agent involvement.
• Live Call Transfer: Transfers calls to agents when a live person answers, improving engagement.
• Answering Machine Detection: Differentiates between machines and humans to tailor responses.
• Campaign Scheduling: Set start/stop times and target groups for automated outreach.
• Multi-Line Support: Handles up to 128 simultaneous calls via analog, ISDN, E1, T1, or PRI lines.