Overview

Mattermost Channels is a secure, channel-based messaging platform designed to enhance collaboration and streamline communication for technical and operational teams. It centralizes all team communications in one place, including real-time and asynchronous messaging, native audio calling, screensharing, file sharing, and more. Mattermost Channels is built to eliminate communication silos and enable teams to collaborate freely and efficiently, whether they are working on-premises or remotely. The platform is purpose-built for digital operations, providing a single source of truth for every conversation, process, and activity that teams need to execute mission-critical work. With features like Markdown formatting, syntax highlighting, and screen sharing, Mattermost Channels becomes a hub for developer collaboration. The platform supports automation, slash commands, bot integrations, and deep integrations with tools like GitHub, Jenkins, Jira, and ServiceNow, allowing teams to streamline repetitive tasks without leaving their chat window.

Features

• Centralized Communication: Mattermost Channels centralizes all team communications, including real-time and asynchronous messaging, audio calls, screensharing, and file sharing. This centralization ensures that all team members are on the same page and can collaborate effectively.
• Persistent Channels and Messaging: The platform supports persistent channels and 1:1 group messaging, allowing teams to stay connected and productive regardless of their location. Channels can be used for focused collaboration, ensuring that conversations are organized and easily accessible.
• Native Audio and Screensharing: Mattermost Channels includes native audio calling and screensharing capabilities, enabling teams to switch from text-based communication to voice calls with a single click. This feature is particularly useful for incident response and team standups.
• Markdown Formatting and Code Snippets: The platform supports rich Markdown formatting, multi-language code syntax highlighting, and unlimited searchable message history. These features enhance communication and make it easier for developers to collaborate on code.
• Automation and Integrations: Mattermost Channels supports automation, slash commands, and bot integrations, allowing teams to streamline repetitive tasks and stay in the flow. The platform integrates with popular tools like GitHub, Jenkins, Jira, and ServiceNow, reducing context switching and centralizing knowledge.
• Security and Compliance: Mattermost Channels is compliant with the strictest data privacy and regulatory policies, offering both self-hosted and secure cloud deployment options. The platform provides granular user and admin settings, ensuring that data is always safe and secure.
• Customizable and Open Source: The platform is open source and supported by a growing community of contributors. Organizations can customize themes, branding, and contribute their own code to enhance the platform's functionality.