Marvin is an AI-native customer feedback repository that accelerates research lifecycles and enhances feedback analysis. It is built for professional researchers, market research agencies, UX designers, product managers, management consultants, and leaders. Marvin centralizes all customer feedback, auto-stores active research, and provides a secure place for interviews and passive feedback. It offers a comprehensive toolbox for faster, efficient research, including meeting recording, AI note-taking, AI moderated interviewing, deep research, searchable knowledge repository, survey analysis, support ticket analysis, and sales call analysis.

Features

• Meeting Recorder & AI Note-Taker: Directly capture meetings and get automated notes.
• AI Moderated Interviewer: Conduct interviews with AI moderation for deeper insights.
• Ask AI: Utilize AI for deep research and analysis.
• Searchable Knowledge Repository: Store and search all research data in one place.
• Survey, CSAT & NPS Analysis: Analyze survey results, customer satisfaction, and Net Promoter Score.
• Support Ticket & Sales Calls Analysis: Evaluate support tickets and sales calls for valuable insights.
• Research Panel: Manage and analyze research panels effectively.
• Native Integrations: Integrate seamlessly with tools like Slack.
• PII Redaction: Ensure privacy by redacting personally identifiable information.
• AI-Driven Research Digests: Generate automated research summaries and digests.

Benefits

• Centralized Feedback: Centralizes all customer feedback, providing a unified customer truth.
• Accelerated Analysis: Speeds up the analysis process with AI-driven tools.
• Enhanced Productivity: Increases productivity by automating note-taking and feedback analysis.
• Improved Insights: Provides deeper insights through AI moderation and analysis.
• Secure Data Storage: Ensures secure storage of all research data.
• Cost-Effective: Offers various pricing plans to suit different needs, including free options for small teams.