Mark43 Computer-Aided Dispatch (CAD) is engineered to be an intuitive extension of dispatchers, call takers, and first responders, providing crucial data for swift and safe emergency responses. It amplifies situational awareness by delivering vital information in real-time, mirroring the urgency of critical moments. The platform is adaptable to diverse agency workflows, supporting multi-device access for field personnel and dispatch centers, enabling dispatch from anywhere. It facilitates multi-jurisdictional collaboration by breaking down barriers for data sharing and real-time communication between partner agencies. Furthermore, Mark43 CAD enhances multi-discipline collaboration, allowing seamless information sharing and coordination among police, fire, and EMS teams. Operational resilience is ensured through multiple availability zones and top-tier security, guaranteeing 99.95% uptime even during extreme events. The system integrates life-saving features, including advanced GIS, smart unit recommendations, accelerated workflows via Integrated Data Exchange (DEx), and real-time route unit recommendations powered by Esri. For first responders, it offers on-scene data collection, untethered access, GPS tracking for officer safety, and direct integration with CAD for enhanced awareness and data collection, including call histories, location cautions, and geospatial data.

Features & Benefits

• The Best-Designed CAD Available: Operates as a natural extension of dispatchers and responders, amplifying situational awareness with crucial data for swift, safe responses.
• Adaptable to Each Agency: Handles disparate workflows across devices, jurisdictions, and teams, supporting multi-device access for field and dispatch personnel.
• Multi-Jurisdictional Collaboration: Breaks down agency and jurisdictional barriers for real-time collaboration and data sharing.
• Multi-Discipline Enhancement: Improves collaboration between police, fire, and EMS by easily sharing call information and keeping all teams informed.
• Operational Under All Circumstances: Fortified with multiple availability zones and top-tier security for uninterrupted operations and 99.95% uptime.
• Life-Saving Integrations: Includes best-in-class GIS, smart unit recommendations, accelerated workflows, and real-time route unit recommendations.
• First Responder Tools: Provides direct CAD window for enhanced awareness, data collection, call histories, location cautions, and geospatial data via AVL map.