Overview

Manhattan Active Point of Sale is a modern, cloud-native, and mobile retail POS application designed to enhance omnichannel sales, service, and personalized customer engagement. It empowers store teams to deliver exceptional shopping experiences and improve store performance.

Features

Empower Store Teams to Deliver Exceptional Experiences

Deploy a modern POS experience, enabling store teams to expertly engage, sell to, and support customers anywhere in the store and in any store format. One App for Everything Point of Sale  Equip store teams with an intuitive user experience that unifies and simplifies store sales and service. Support Customers Anywhere With Mobile POS  Give store teams the mobile freedom to support customers anywhere in the store across all POS functions, including checkout. Get Store Flexibility and Consistency With Cloud POS  Rely on a resilient cloud application for consistent POS capabilities in any store location and format. Elevate Store Performance Through Insights  Provide the entire store team with insights to closely monitor, manage, and improve store performance.

Optimize Stores for Omnichannel

Satisfy any customer need by turning your stores into omnichannel sales and service hubs equipped with omnichannel inventory, mixed cart checkout, and more. Drive Sales With Endless Aisle Selling  Sell in stores from global enterprise inventory, saving sales in out-of-stock situations and growing sales by offering a wider assortment. Enhance Checkout with Omnichannel Cart and Promotions  Improve convenience by providing a unified checkout experience for mixed fulfillment purchases, enhanced by omnichannel promotions. Offer Flexible Payment Options  Satisfy modern shoppers by offering flexible in-person payment options, including digital wallets and pay by link in stores. Provide Omnichannel Returns and Exchanges in Stores  Offer frictionless in-store returns and exchanges for purchases made in any sales channel.

Deliver Differentiating Personalized Service in Stores

Enable store associates to enrich and personalize customer interactions, creating differentiating store experiences with Assisted Selling and Clienteling. Differentiate Using Rich Customer History  Utilize rich customer history and preferences to provide higher levels of personalized service in stores. Enrich the Customer Journey with Assisted Selling  Empower store associates to expertly assist customers with product advice anywhere in the store, increasing sales conversions. Personalize Customer Engagement with Clienteling  Enable store associates with the capabilities to provide personalized customer engagement that creates memorable experiences. Nurture Customer Relationships with Remote Selling  Nurture relationships and sales with customers outside the store using remote conversations and selling.