Overview

Benchmark Gensuite’s Management of Change (MOC) software standardizes the change-request and evaluation workflow so organizations can identify, assess, document, and communicate operational, safety, and compliance impacts across sites and teams. The SaaS solution centralizes change details, risk assessments, approvals, and follow-up actions to reduce operational risk and maintain regulatory and process-safety compliance.

Features and Capabilities

• Request Intake & Screening: Create site-specific change request forms and checklists to capture change details, scope, and initial screening.
• Risk Assessment & Impact Analysis: Identify and track risks to operations, equipment, personnel, and compliance through embedded assessment workflows.
• Configurable Review Paths: Define multi-step review and approval paths (including PSSR/process safety review) with role-based routing.
• Tasking & Action Tracking: Automatically assign corrective or mitigation actions, track status, owners, and closure evidence.
• Documented Decision History: Maintain auditable records of decisions, approvals, and supporting documentation for compliance and audits.
• Notifications & Communications: Deliver notifications to stakeholders when reviews, approvals, or follow-up actions are required.
• Analytics & Reporting: Provide dashboards and reports to monitor open change requests, outstanding actions, trends, and overall program performance.
• Mobile Access: Offer mobile and field access to initiate, review, and close change requests with attachments such as photos and notes.
• Integration & Suite Compatibility: Integrate seamlessly with other applications across the unified platform to share actions, data, and cross-functional insights.