Overview

Infozech’s Managed Services provide end-to-end operational support for telecom tower operators and infrastructure owners. The offering combines remote monitoring, site maintenance execution, energy and fuel management, and billing and asset reconciliation to ensure high uptime, accurate invoicing, and optimized OPEX for widely distributed sites. The service wraps proprietary software and field workflows into an operational model that helps tower companies and mobile network operators scale operations while reducing manual errors and revenue leakage.

Features and Capabilities

• Remote Monitoring & Alerts: Real-time site telemetry, alarms (critical/major/minor) and dashboard visibility for network and power health; supports remote fault detection and prioritisation.
• Site Maintenance & Field Workflows: Mobile-enabled maintenance checklists, ticketing, planned preventive maintenance scheduling and field-force optimisation to reduce downtime.
• Energy & Fuel Management: Fuel transaction capture, fuel consumption monitoring, grid energy tracking and validations to remove estimated billing and reduce energy OPEX.
• Asset Lifecycle & Reconciliation: Single authoritative asset register, lifecycle tracking, asset reconciliation between operations and finance to eliminate discrepancies and stranded assets.
• Billing & Revenue Assurance: Rule-based billing engine integration, support for multiple invoice formats and automated validations to reduce billing errors and revenue leakage.
• Analytics & Reporting: Operational and financial analytics, dashboards and reports that link site performance to cost and revenue metrics for executive decision making.
• Turnkey Managed Service Model: Combination of software, managed operational execution and consulting services to run tower operations at scale.