Overview

ProSearch Managed Platform delivers end-to-end platform operations for legal discovery and compliance—establishing, maintaining, and optimizing discovery platforms (on-premises and cloud) while partnering with client IT and security teams to meet corporate standards, reduce operational friction, and scale e-discovery across matters. The offering combines platform administration, upgrade management, vendor relationship management, environment testing, and applied Relativity expertise to maximize platform value and reliability.

Features and Capabilities

• Platform Establishment & Onboarding: Setup, configuration, and integration of discovery platforms tailored to client architecture and security policies; initial provisioning and environment validation.
• Ongoing Platform Administration: Day-to-day administration, user and workspace management, system health monitoring, and performance tuning to ensure reliable operations.
• Upgrade & Change Management: Pre-test component upgrades, staged rollouts, cross-dependency testing, and rollback planning to minimize disruption across applications.
• Vendor & License Coordination: Maintain vendor relationships, coordinate support with software providers, and manage licensing to reduce support obstacles and expedite fixes.
• Security & IT Alignment: Work closely with client IT and security teams to enforce corporate security standards, access controls, and audit practices within the discovery environment.
• Relativity & eDiscovery Expertise: Leverage deep Relativity platform experience (on-premises and cloud) to maximize solution value, migrations, and specialized tooling integration.
• Testing, QA & Production Validation: Automated and manual testing, production inspection tooling, and quality control for exported deliverables (Bates, counts, privilege checks).
• Innovation & Pilot Support: Evaluate new technologies, run proofs of concept, and support pilot projects that align with client discovery strategies.
• Operational Governance & Reporting: Standardized processes, SLAs, reporting, and metrics to measure platform health, matter throughput, and operational risk.