Overview

Deepwatch Managed Firewall offers a fully managed service for enterprise-grade firewall oversight. It secures your perimeter using 24/7 monitoring, ongoing configuration improvements, expert-level policy management, and rapid incident response. The service integrates seamlessly with your existing firewalls and provides collaborative tools to enhance security posture and reduce business risk.

Features and Capabilities

• 24/7/365 Monitoring & Management – Deepwatch experts continuously monitor firewall health, signatures, compliance, and vulnerabilities.
• Policy Governance & Configuration Updates – Thorough governance reviews, periodic assessments, rule set modifications, and baseline configurations to optimize firewalls.
• Device Upgrades & License Management – Ensures firewalls have current firmware, licenses, and vendor-supported signatures.
• Tailored Security Index – Utilizes Deepwatch’s patented Security Index to track annual improvements in firewall effectiveness.
• Expert Extension of Your Team – Named firewall engineers collaborate closely with your staff, enhancing work-life balance and skill transfer.
• Collaborative Accountability – Offers transparent reporting and combined vendor case handling to share responsibility for perimeter security.
• Rapid Incident Response – Upon detecting an incident or misconfiguration, Deepwatch engineers act swiftly to address the issue.
• Initial Environment Review & Ongoing Assessment – Comprehensive analysis at outset, with scheduled reviews to ensure continuous maturity.
• Connectivity Troubleshooting – Rapid isolation and resolution of connectivity issues at the firewall and network level.