Managed Email Threat Protection (MDR Software Services) offers comprehensive email security solutions designed to save organizations time and money while significantly improving their overall email security posture. This service provides access to a dedicated team of expert email security professionals who act as a seamless extension of an organization's existing IT department. It is particularly well-suited for organizations managing multiple IT priorities, IT teams facing budget restrictions for hiring additional headcount, those lacking specialized email security expertise, or companies struggling to recruit experienced security personnel. The service encompasses a full suite of capabilities, from initial setup and configuration of the email security environment to ongoing daily reviews of quarantined emails, ensuring the release of legitimate communications. It adapts security measures to comply with specific company regulations and compliance standards, and facilitates the creation of custom Data Loss Prevention (DLP) and encryption rules. The team also provides rapid incident response to minimize damage from threats and delivers monthly reports detailing all incidents, findings, actions taken, and recommendations for continuous improvement.

Features & Benefits

• Comprehensive Managed Services
  • Offers a dedicated team of email security experts to manage and enhance an organization's email security posture.
  • Full setup and configuration of the email security environment
  • Daily review of quarantined emails and release of legitimate emails
  • Adaptation of security to comply with company regulations/compliances
  • Custom DLP/encryption rules and policy creation
  • Incident response to minimize damage
  • Monthly reporting of all incidents, findings, actions taken, and recommendations
• Advanced Threat Prevention
  • Hardens email systems against a wide array of sophisticated attacks and ensures quick response times.
  • Prevention of advanced phishing and Business Email Compromise (BEC)
  • Decreased response time to incidents
  • Prevention of account takeovers
  • Prevention of sensitive information leakage
  • Prevention of internal attacks and email abuse
  • Ongoing recommendations for security and efficiency improvements
• Inbound Threat Protection
  • Defends against various incoming email-borne threats.
  • Phishing
  • Malware
  • Spoofing
  • Impersonation
  • Zero-Day Exploits
  • Business Email Compromise
• Outbound Data Protection & Compliance
  • Ensures the security and compliance of outgoing email communications and data.
  • Email Compliance
  • Email Encryption
  • Email Tracking
  • Email Backup
  • Data Loss Prevention
  • Data Tokenization
  • Multi-Factor Authentication (MFA)
• Operational Efficiency & Support
  • Provides rapid support for all email security-related issues.
  • Quick support with a Service Level Agreement (SLA) of less than 2 hours