Order display system for real-time monitoring and managing customer orders, enhancing service efficiency and transparency.
Vendor
Majoo Teknologi Indonesia
Company Website
Majoo Order Display is a software solution designed to enhance customer service by providing real-time updates on the status and queue of customer orders. It helps businesses manage orders efficiently and transparently.
Key Features
Order Information Display Displays order status and details on a monitor.
- Shows order sequence, menu names, table numbers, and customer names.
- Helps customers easily recognize their orders.
WhatsApp Notifications Sends order status updates via WhatsApp.
- Notifies customers about payment received, order processing, and order completion.
- Uses customer WhatsApp numbers input by the cashier during transactions.
Order Type Customization Allows customization of order types displayed.
- Options include web orders, POS orders, and food orders (GoFood, GrabFood).
- Businesses can choose which order types to display.
Theme Selection Offers multiple themes for the display.
- Seven themes available to match business needs.
- Themes can include menu names, seating arrangements, and promotions.
Photo Display Uploads and displays photos on the order display.
- Up to seven photos can be shown.
- Photos can include product information, promotions, and favorite items.
Benefits
Enhanced Customer Experience Improves customer satisfaction by providing real-time order updates.
- Customers can monitor their order status without waiting at the counter.
- Reduces perceived wait times and enhances comfort.
Operational Efficiency Streamlines order processing and reduces errors.
- Orders are processed in the sequence they are received.
- Helps staff manage orders more effectively.