Automate mailroom operations with AI

Seize the data that fuels your processes at the moment it enters your organization.

Reduce costs, optimize processes, and improve customer satisfaction

 Your customers expect immediate responses, accurate information, and automated transactions. Mailroom automation creates a virtual hub within your organization where business correspondence is processed the moment it arrives, regardless of where it enters the organization. Document data is automatically directed to the right next step in the process for immediate action and response. With ABBYY’s platform, you can orchestrate, automate, and monitor the entire process flow that ensures your customers get the experience with your brand that they expect.

Features

Capture all kinds of content

Equipped with AI and ML capabilities, our AI Document Skills can understand content, context, relationships, and entities within structured as well as unstructured documents (printed & handwritten).

Automatic routing of accurate data

Content is captured and verified from any source at the point of entry, so only accurate information is routed to your processes, faster and cheaper without the need for human intervention.

Document classification

Even while documents entering a mailroom have different degrees of complexity and formats, ABBYY provides a unified process for classification with the strongest data extraction results.

Complex document handling

Recognize and process documents with complex structure, such as documents with continuous tables or repeatable document sections, and multi-paged documents.

Rules-based processing

Consistent rules for indexing are implemented to speed the processing of paper and electronic documents, ensuring that the right information is delivered to your applications.

Multi-tenancy

Create a secure and isolated environment for tenants, regardless of location, and apply common policies for different users with the multi-tenancy feature.

Capture data from any device

No matter the input source of your structured, semi-structured, and unstructured documents—scanner, multi-function printer, web, email, or fax—ABBYY provides your processes with production-ready information.

Integrate with RPA platforms

Feed your BPM, RPA, and content-driven processes with validated data to transform your digital enterprise. We enable tight integration with Blue Prism, UiPath, NICE, Pega, and more.

Mailroom automation – get results:

Shorten your processing and response times with automated mail classification and routing for faster responses to customer inquiries.

• Make information available to enterprise business systems faster in order to initiate, support, and complete transactions.
• Gain real-time understanding of the information entering your enterprise while exercising the right levels of management, control, and security.
• Lower the costs of sorting, organizing, and manually tagging documents to remove processing friction and improve productivity.