
MadCap Connect for ZendeskMadCap Software
MadCap Connect for Zendesk makes publishing your single sourced content to Zendesk Help Desk quick and easy. Using either the Clean XHTML or skinless HTML5 output, you can publish your Flare content directly to categories and sections you have created in Zendesk.
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MadCap Software
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See What You Can Do with MadCap Connect for Zendesk
With MadCap Connect for Zendesk, you can publish MadCap Flare content directly to Zendesk Help Center with just a few clicks.
Features
- **Publish content directly to Zendesk: **With MadCap Connect for Zendesk, authors can now take the content in Flare and publish directly to Zendesk Help Center. In MadCap Flare, we’ve extended the capabilities of the publishing destination feature, giving you the option to publish Clean XHTML or skinless HTML5 outputs directly to categories and sections you have created in Zendesk.
- **Reduce time spent on authoring: **For authors looking to add their content to Zendesk, the lack of a robust single-source, multi-channel authoring platform in Zendesk makes it challenging to create, import, or reuse structured content. With MadCap Connect for Zendesk, authors can save hours of work manually copying and pasting content from Flare into Zendesk.
- **Control the look and feel of content: **No need to manually reformat content in Zendesk every time a change is made. Update your content from Flare and let the plugin do the work of automatically publishing and preserving your HTML5 elements for you such as drop down text and other dynamic links. Inclusion and exclusion of conditional tags, and variable overrides are supported as well.