Luminoso Daylight™ provides the fastest way for organizations to turn unstructured, open-ended feedback into actionable insights. This AI-powered text analysis software processes large datasets in moments, eliminating the need for complex model training or coding. It helps businesses quickly and easily understand their customers and employees by identifying key insights, displaying them in one centralized location, and offering immediate comprehension of experiences. The platform offers detailed concept-level and document-level sentiment analysis, uncovering not just what people say, but why they give specific ratings to products, services, or the organization. Its "Galaxy" visualization feature helps users understand how concepts relate to each other, identifying major themes and often-missed connections. Luminoso Daylight™ is designed to impact businesses by accelerating speed-to-market, sharpening competitive edge, and reducing data analysis costs through deep learning and auto-tagging capabilities. It also ensures accurate NPS and CSAT tracking, enabling informed, bias-free decision-making by providing precise insights into driver influence. With native support for sentiment analysis in 14 languages, Luminoso Daylight™ leverages advanced natural language understanding (NLU) technology to provide precise and actionable insights globally, adapting as language evolves. It supports automatic data streams from various sources, including direct URL ingestion and scheduled pulls, ensuring real-time analysis. The platform also facilitates cross-team collaboration by allowing easy sharing of findings via preconfigured, role-based dashboards, and integrates seamlessly with existing tech stacks via RESTful API.

Features & Benefits

• AI-Powered Text Analytics
  • Transforms open-ended feedback into clear, actionable insights using cutting-edge AI, requiring no model training or coding.
• Comprehensive Feedback Analysis
  • Provides concept-level and document-level sentiment analysis, identifies key insights, processes large volumes of text, uncovers drivers behind ratings, and visualizes concept relationships and major themes.
• Automated Data Ingestion & Multilingual Support
  • Automatically pulls data from various sources (e.g., product reviews via URL), analyzes data in real-time, and offers native sentiment analysis support in 14 languages with evolving NLU technology.
• Actionable Insights & Reporting
  • Offers configuration options for personalized reports and dashboards, detailed data visualization at all levels of granularity, comparative and overview analysis views, and easy sharing of findings for informed, bias-free decision-making.
• Integration & Efficiency
  • Integrates with existing tech stacks via RESTful API, reduces data analysis costs through deep learning and auto-tagging, and accelerates time-to-insight for faster, more accurate decisions.