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AI-powered virtual agent platform that automates service tasks, enhances support, and boosts enterprise productivity.

Vendor

Vendor

Serviceaide

Company Website

Company Website

Product details

Responsible AI-Streamline Service Management and Enhance the User Experience

Luma AI streamlines business operations by integrating AI-driven solutions across departments. It offers advanced automation, knowledge management, and smart recommendations via its AI-powered coPilot, simplifying workflows and boosting productivity.

Features

  • Agentic AI Virtual Agent: Provides 24/7 support using natural language to resolve issues and guide users.
  • No-Code Skill Creation: Build and deploy AI-driven workflows without coding, using guided skill builders.
  • Semantic Skill Recognition: Understands user intent contextually, eliminating the need for keyword training.
  • Real-Time Summarization & Search: Delivers instant, accurate answers and document insights.
  • Cross-Department Automation: Supports IT, HR, compliance, and more with scalable, intelligent workflows.