A personalized dining experience for every guest

Zenchef’s Guest Profiles feature is a CRM system tailored for restaurants, enabling personalized service and targeted marketing. It centralizes guest data—preferences, allergies, birthdays, and feedback—into actionable profiles. Restaurants can segment audiences, send SMS/email campaigns, and publish reviews to build loyalty and reputation.

Everything you need to know, in one profile From dietary requirements to birthdays and staff notes, craft personalized experiences from reservation to check payment.

Features

• Centralized Guest Data: Store dietary needs, preferences, and visit history in one profile.
• Segmentation Tools: Create targeted lists based on loyalty, behavior, or preferences.
• Marketing Integration: Launch SMS and email campaigns directly from guest profiles.
• Tagging System: Identify VIPs, regulars, or allergy-sensitive guests with custom tags.
• Review Management: Collect and publish verified guest reviews to boost reputation.