
A digital training platform for hospitality and food service operators to onboard and upskill frontline staff.
Vendor
Ecolab
Company Website

Lobster Ink is a digital product offering from EcoSure designed to build high-performing teams through trackable, role-specific learning. It aims to drive operational efficiency, service consistency, and guest satisfaction within the hospitality and food service industries. By combining EcoSure's onsite assessments and coaching with Lobster Ink's on-demand digital training, the solution creates a comprehensive program tailored to a brand's unique operational needs. Leveraging data-driven insights from EcoSure, Lobster Ink reinforces best practices to optimize team performance. The platform supports over one million courses annually across 120 countries, offering a digital library of training programs, role-specific content, and an enterprise-level learning experience platform with 24/7 mobile access. It serves as a critical supplement to EcoSure assessments, complementing staff development and onboarding with targeted training based on client focus areas.
Features & Benefits
- Comprehensive Learning Library: Provides a wide array of digital training programs for staff development.
- Role-Specific Training: Delivers targeted learning modules tailored to specific job functions within an organization.
- Enterprise-Level Learning Experience Platform: Offers a robust platform for managing and delivering training at scale, with 24/7 mobile access.
- Trackable Learning: Enables monitoring of course completion and associate progress to ensure accountability and identify areas for improvement.