LivePerson's Integration Hub is a powerful tool designed to enhance customer conversations and agent effectiveness by providing seamless access to essential data and content. This solution offers out-of-the-box connectors and pre-built templates for various use cases, enabling quick implementation through the secure LivePerson Conversational Cloud®.

Key Features

Integration Hub Expands reach and success with comprehensive data access

• Out-of-the-box connectors for quick setup
• Pre-built templates for various use cases
• Secure implementation via LivePerson Conversational Cloud®

Tenfold Integration Delivers superior customer experiences without replacing existing systems

• Unified data providing a 360-degree view of each contact
• Streamlined automation for increased ROI on existing systems

LivePerson Functions Enables real-time data access during conversations

• Passes data in response to conversation status changes
• Allows faster time-to-production for custom code

Benefits

Enhanced Personalization Improves customer service quality through data-driven insights

• Access to comprehensive customer data
• Ability to provide more personalized conversations

Increased Agent Effectiveness Empowers agents with the right tools and information

• 360-degree view of customer contacts
• Real-time access to relevant data points

Seamless Integration Facilitates easy adoption and implementation

• Compatible with existing legacy systems
• Quick setup with pre-built connectors and templates