ScalePad Lifecycle Manager is a SaaS platform designed for managed service providers (MSPs) to automate and optimize IT asset lifecycle management. The system aggregates asset data from remote monitoring and management (RMM) and professional services automation (PSA) tools, providing a centralized view of hardware and software assets, warranty status, purchase dates, and asset age. Lifecycle Manager enables MSPs to proactively identify risks, plan replacements, and manage warranties, reducing downtime and manual tracking. The platform supports compliance management, risk assessments, and audit-ready reporting for frameworks like SOC 2 and ISO 27001. It offers client engagement tools such as scorecards, roadmaps, and actionable insights, helping MSPs communicate technology challenges and strategic recommendations. With over 40 integrations, ScalePad streamlines asset management workflows and supports long-term IT planning, making it suitable for MSPs seeking to transition from reactive support to proactive IT advisory.

Key Features

Automated Asset Discovery & Aggregation Centralizes asset data from RMM and PSA tools for complete visibility.

• Collects warranty dates, purchase dates, and asset age
• Real-time risk identification for unprotected or outdated assets

Warranty Tracking & Management Automates warranty monitoring and renewal processes.

• Proactive alerts for expiring warranties
• Streamlines claims and replacement planning

Compliance & Risk Assessment Supports regulatory compliance and risk management.

• Automated risk assessments and policy tracking
• Audit-ready reports for SOC 2, ISO 27001, and other frameworks

Strategic IT Roadmaps & Budget Planning Enables long-term technology planning for clients.

• Forecasts hardware refresh cycles and license renewals
• Visual roadmaps for up to five years

Client Engagement Tools Improves communication and strategic advisory.

• Shareable scorecards and reports
• Action items and project tracking at the client level

Marketplace Services Provides additional services for asset lifecycle management.

• Warranty extension for servers and networking equipment
• Workstation assurance for accidental damage and advanced exchange
• IT asset disposal (ITAD) services

Seamless Integrations Connects with over 40 RMM, PSA, and security platforms.

• Automates data collection and reduces manual entry
• Enhances workflow efficiency

Benefits

Proactive IT Management Transforms asset management from reactive to strategic.

• Reduces downtime and risk exposure
• Enables forward-looking technology planning

Operational Efficiency Automates manual processes and centralizes data.

• Saves time on asset tracking and warranty management
• Improves data accuracy and reduces errors

Enhanced Client Value Supports MSPs in delivering strategic recommendations.

• Clear, actionable insights for clients
• Improves client engagement and satisfaction

Compliance Assurance Simplifies regulatory compliance and reporting.

• Reduces audit preparation time
• Ensures adherence to industry standards