
Managing a large number of employees can be overwhelming. Licensing simplifies the process of understanding your environment accurately. Reports enable you to easily review the resources being utilized.
Vendor
Eemaan
Company Website
Collect • Consolidate • Report
Eemaan Licensing provides an unrivalled accuracty in usage metrics for the Genesys Engage CX platform. Core configuration and core statisitics are both obtained directly from the Engage platform ensuring what is happening on the ground is what is reported in the reports.
Collect Source the actual configuration from the CX platform for an up to date picture. Gather usage statistics from the CX platform. Adapt to real-time changes in users and services.
Consolidate Formulate metrics based on types of license. Process and store the licensing data in a simplified and consolidated database.
Report Report on license usage with your CX platform based on metrics defined as part of Genesys LRM.
Features
- License Compliance: Ensures adherence to licensing agreements, reducing the risk of non-compliance.
- Usage Optimization: Monitors and optimizes the use of licensed resources, enhancing operational efficiency.
- Detailed Reporting: Generates comprehensive reports on license usage, providing valuable insights for management.
- Real-Time Monitoring: Offers real-time insights into license status, allowing for immediate adjustments and improvements.
- User-Friendly Interface: Intuitive design that makes managing licenses straightforward and hassle-free.