Overview

CrossKnowledge Learning Analytics and Reporting delivers ready-to-use dashboards, in-depth reports and automated raw-data extracts that help L&D teams measure learner activity, engagement and program performance — then turn those insights into improvements for learning strategies and business outcomes. The solution provides a wide variety of visualizations, granular exporting, and the ability to build custom dashboards alongside CrossKnowledge’s built-in reporting.

Features and Capabilities

• Ready-to-use visualizations: A broad set of pre-built graphs and visualizations to monitor learner activity, platform attractiveness, format performance and engagement at-a-glance.
• Detailed reporting: Over 30 additional report templates for specific KPIs allowing deeper analysis and export of granular datasets for root-cause investigation.
• Raw data extracts: Automated raw-data exports from the CrossKnowledge data lake on a scheduled basis so analysts can run custom queries, external BI tools, or build bespoke dashboards.
• Advanced filtering & segmentation: Filter results by cohorts, programs, formats and other dimensions to move from aggregated views to granular insights quickly.
• Custom dashboards support: Build your own dashboards in addition to CrossKnowledge native dashboards — enabling hybrid reporting across internal tools and CrossKnowledge metrics.
• Export & integration capabilities: Export datasets for downstream analysis and integrate analytics with HRIS/LMS or external BI systems for unified reporting workflows.
• Program performance metrics: Measures completion, satisfaction, retention and format effectiveness to identify high-impact programs and areas for improvement.
• Learner-level and aggregated views: Toggle between individual learner journeys and organization-level KPIs to support both operational actions and strategic planning.
• Automated delivery: Schedule regular deliveries of raw extracts or reports so stakeholders receive up-to-date analytics without manual effort.
• Guidance & analyst support: CrossKnowledge provides best-practice dashboard designs and analyst guidance (blog and resources) to help L&D teams interpret metrics and design action plans.