Aspect League is a workforce engagement management software that utilizes gamification techniques to motivate employees, encourage growth, and boost productivity in contact centers. It offers customizable challenges, competitions, and rewards to create a more engaging work environment, ultimately leading to improved employee retention and performance.

Key Features

Customizable Challenges Create tailored competitions to promote skill development and align with company goals

• Integrates with Aspect Quality for adaptive learning modules
• Allows for flexible point collection options

KPI Management Track and align individual and team performance with business objectives

• Transparent dashboard for progress tracking
• Self-tracking options for employees

Collaboration Tools Foster team communication and encouragement

• Dedicated employee communication channels
• Supports hybrid and remote team collaboration

Benefits

Improved Employee Retention Build a company culture focused on acknowledgment and appreciation

• Potential to improve employee retention by up to 60%
• Creates a more enjoyable work environment through gamification

Increased Productivity Boost team performance through incentivized competitions

• Decrease customer hold times by up to 25%
• Save up to 1500 hours in management duties

Enhanced Team Dynamics Strengthen work relationships through gamification and collaboration

• Adaptable for hybrid and remote teams
• Encourages positive team interactions and support