
Optimize Customer Responses with LeadSquared’s Chatbot. Improve customer engagement, save agents’ time, and serve multiple customers and prospects simultaneously through chat and web bots for flash-fast responses.
Vendor
LeadSquared
Company Website
Never Let your Business Snooze
Run Your Business Processes Round-the-Clock
Save your agents’ time
Enable the bot to answer most asked questions, capture basic prospect details, collect documents, and send reminders so your agents only intervene when the going gets tough.
Faster conversions
Build a bot to gauge whether a prospect is a serious buyer, doing initial research, or requires more nurturing. Nudge your sales teams to take over when the prospect is very interested.
Build a centralized document library
Allow the bot to collect documents from individual prospects for your team to access when they take the conversation ahead.
Lower appointment “no-shows”
Program the bot to send out timely reminders, send appointment invites, and share information across stakeholders to avoid last-minute cancellations.
Re-engage abandoned/no-action prospects
Share special offer, one-time deals, personalized product offerings, and more with prospects that drop off without completing an action. Re-engage through multiple (automated) engagement steps to bring them back to the funnel.
Help prospects experience the AHA! moment faster
Engage with somewhat interested prospects through product/service demonstrations, videos, teasers, walk-throughs, and samples to help them understand your offering better. Hasten the funnel movement from interested to opportunity.
Provide Superior Customer Service – New Potential
Manage incoming queries, FAQs, bookings, appointments, & more with ease. Lead Qualification Bot Programmed to ask series of questions to gauge interest and verification of incoming queries Lead Re-engagement Bot Send out push notifications, deals, personalized offers to reactivate prospects that dropped off without taking an action Task Assignment Bot Assign tasks, update lead stages, and connect lead owners with prospects that show higher interest Lead Generation Bot Designed to collect basic details and requirements to store that information in your CRM