Overview

Kurmi for Zoom is a comprehensive solution designed to simplify and automate the management and provisioning of Zoom Meetings and Zoom Phone within enterprise environments. By integrating with existing systems like Active Directory, ServiceNow, and HR platforms, Kurmi enables IT teams to efficiently onboard and offboard users, manage phone numbers, and handle other administrative tasks through a centralized interface. This approach reduces manual errors, saves time, and enhances overall productivity.

Features and Capabilities

• Full-Cycle Automation: Automates the entire user lifecycle, from onboarding to offboarding, integrating seamlessly with directories and HR systems.
• Real-Time DID Management: Allows for immediate assignment and management of Direct Inward Dialing (DID) numbers across multiple locations or clusters.
• API Triggers: Extends provisioning actions beyond Zoom, enabling integration with other systems and workflows.
• Bulk Management: Facilitates the mass creation or modification of users and settings, eliminating the need for spreadsheets.
• Role-Based Access Control (RBAC): Delegates administrative tasks to appropriate personnel without compromising security.
• Log Tracking and Rollback: Monitors administrative actions and allows for quick reversal of changes if necessary.
• Scheduling and Grouping: Schedules operations to be performed at a later date and groups related tasks for efficiency.
• Self-Service Capabilities: Empowers end-users with self-service options, reducing the burden on IT staff.