Overview

Kurmi Software offers a centralized platform for managing Session Border Controllers (SBCs) that integrates smoothly with top unified communications platforms like Microsoft Teams, Cisco Webex Calling, and Zoom Phone. It simplifies and automates SBC provisioning, routing, and lifecycle management across hybrid and multi-vendor UC environments. By embedding SBC management into user provisioning workflows, Kurmi enables IT admins to assign, modify, and audit SBC configurations alongside user and device management. This reduces manual errors, lowers operational overhead, and speeds deployment. The platform supports AudioCodes SBC and ARM, plus other vendors, providing flexible deployment options. As enterprises increasingly rely on hybrid on-premises and cloud telephony, Kurmi’s solution ensures consistent call routing policies, smooth migrations, and uninterrupted service.

Features and Capabilities

• Centralized SBC Management: Full lifecycle management integrated with user and device provisioning.
• Multi-Platform UC Integration: Native support for Teams, Webex Calling, and Zoom Phone for unified control.
• Automated SBC Assignment and Routing: Intelligent routing rules assign SBCs based on user location, department, and more.
• Real-Time Audit and Change Tracking: Detailed logging for compliance and troubleshooting.
• Support for AudioCodes SBC and ARM: Deep integration for advanced call control and routing policies.
• Vendor-Agnostic Support: Extensible connectors for multi-vendor SBC management in diverse environments.
• Simplified Hybrid UC Migration: Tools to migrate from legacy PBXs to cloud/hybrid UC with consistent SBC policies.
• User-Centric Provisioning Workflow: SBC assignments update automatically with user lifecycle changes.
• Hybrid Deployment Support: Manage SBCs on-premises, private cloud, or hybrid setups.
• Scalable for Large Enterprises: Supports thousands of users and multiple SBCs reliably.
• Integration with Network & Security Tools: Enhances security by coordinating session border control policies.
• Improved Operational Efficiency: Automates repetitive SBC management tasks, reducing errors.
• Comprehensive Dashboard and Reporting: Centralized visibility with customizable reports on SBC assignments and usage.