
Manage Unified Communications, Contact Center, and Compliance at Scale
Vendor
Kurmi Software
Company Website
Overview
Kurmi Provisioning Suite for Higher Education is a purpose-built solution for simplifying UC management in academic institutions. As universities adopt cloud-based Unified Communications (UC) systems, they face challenges with multi-vendor and multi-platform environments. Kurmi addresses these with a centralized platform that automates provisioning and management of collaboration tools, dial plans, messaging, and devices. It enables IT teams to streamline operations via a single integration point and delegate tasks to local admins. Kurmi supports seamless migrations and automates provisioning through customizable templates for faculty, staff, and students. Integration with ITSM, HR systems, and directories further enhances efficiency. With FedRAMP-compliant security, it ensures data protection and regulatory compliance.
Features and Capabilities
- Centralized Management: Provides a unified interface for managing UC services across multiple vendors and platforms.
- Delegated Administration: Allows delegation of routine tasks to local IT personnel, enhancing efficiency across campuses.
- Automated Provisioning: Utilizes customizable templates for different user profiles to automate provisioning processes.
- Seamless Integration: Integrates with third-party ITSM tools, HR systems, and Active Directories for streamlined operations.
- Migration Support: Facilitates smooth transitions between on-premises and cloud environments, as well as between different technologies.
- Security Compliance: Ensures adherence to security standards, including FedRAMP certification, to protect user data.
- Operational Efficiency: Reduces costs, saves time, increases productivity, and improves service quality through automation.
- Scalability: Designed to accommodate the dynamic needs of higher education institutions, including seasonal fluctuations in user populations.