Overview

Kurmi Provisioning Suite is a comprehensive solution designed to address the unique challenges faced by government and public sector organizations in managing Unified Communications (UC) systems. With the increasing complexity of UC environments, including diverse devices, applications, and legacy systems, public sector IT teams often struggle with operational efficiency, budget constraints, and security compliance. Kurmi Provisioning Suite simplifies UC management by providing a centralized platform that automates provisioning, streamlines operations, and ensures compliance with regulatory standards. This enables government agencies to enhance service delivery, reduce operational costs, and improve overall productivity.

Features and Capabilities

• Simplified Management: Offers a single point of integration between IT and UC systems, reducing complexity and improving efficiency.
• Delegated Administration: Allows easy delegation of routine tasks to local IT management and intra- or inter-agency helpdesks, enhancing operational flexibility.
• Secure Operations: Ensures secure management of UC processes and data in compliance with federal and local regulations, safeguarding sensitive information.
• Automated Provisioning: Facilitates automated provisioning of various user profiles through easy-to-use templates, catering to staff, volunteers, and both front- and back-office personnel.
• Seamless Integration: Integrates effortlessly with third-party IT Service Management (ITSM), Human Resources (HR), and Active Directory systems, streamlining user onboarding and support ticket processes.
• Flexible Migration: Supports all types of migrations, including transitions from on-premises to cloud, legacy to new technology, and between different environments, ensuring adaptability to organizational changes.
• Deployment Options: Available for on-premises deployment, providing flexibility to meet specific organizational requirements and preferences.
• Enhanced Outcomes: Aims to create better IT administrative experiences, reduce costs, save time, increase productivity, avoid errors, and improve service quality across government and public sector entities.