Elevate efficiency, drive revenue, and enhance customer experiences with GenAI

Unlocking Knowledge, Empowering Success: TMAP Knowledge.AI

With the power of GenAI, TMAP Knowledge.AI is revolutionizing how OEMs enhance their sales, marketing, dealer experience, field service, and customer success. TMAP Knowledge.AI enables organizations to access accurate answers from diverse data sources, including ERPs, sales manuals, and IoT sensors, simply by asking questions in natural language. Its context-aware suggestions and multimodal capabilities streamline information retrieval, personalize recommendations, and boost operational efficiency. TMAP Knowledge.AI is a transformative tool for businesses aiming to leverage their data, optimize performance, and elevate their customer interactions to drive growth and success.

Features

Data Ingestion and Multimodal Capabilities

Fast configuration with aftermarket domain models and native connectivity to operational systems. Understand and process information from text, PDFs, audio, images, and videos.

Content Generation, Context Awareness, and Caching

Provide context-aware suggestions, responses, and recommendations. Persist conversation history and personalize responses for OEMs/Dealers.

Smart Search and Copilot

Search, chat, converse, and troubleshoot using documents, images, audio, and video files. Summarize, recommend, and troubleshoot claims, cases, and warranty information.

Automation Agents

Recommend and execute actions such as case creation, warranty order creation, and claim entry.

Enterprise-Level Security

Implement access controls, flexible deployment, and data security to comply with stringent security and privacy regulations.

Future-Resilient Architecture

LLM-agnostic design leveraging existing data and software investments, ensuring adaptability and longevity in an evolving technological landscape.

Benefits

Real-time insights

Enable businesses to make proactive and immediate decisions based on the most up-to-date information

Industry specific expertise

Enable standardization and exponentially reduce data engineering investments

Advanced predictive capabilities

Utilize ML models to forecast future trends, anomalies, or potential issues based on historical and real-time data

Wide choice AI models

Various AI Models that seamlessly and securely run on your data and store insights in your subscription

APIs that offer flexibility

APIs to build or run solution analytics, reports, and dashboards