Glean is a comprehensive knowledge management platform designed to help organizations manage and access information effectively. It provides features like intelligent search, which surfaces the right answers even for variations of questions, making it particularly useful for teams needing to quickly resolve queries.

Key Features

• Intelligent Search: Uses AI-driven search ranking to provide the most relevant answers to queries, including variations of questions.
• Slack Integration: Allows saving answers directly from Slack conversations and automates answer visualization using Slackbot.
• Access Control: Administrators can control which departments can view specific answers.
• Collections: Enables organizing sets of links with descriptive notes, making them discoverable and shareable across the organization.
• Go Links: Creates short, memorable URLs for common resources, improving accessibility and usability.
• Multi-App Connectors: Offers 100+ app connectors for personalized and permissions-enforced enterprise search.

Benefits

• Efficient Information Retrieval: Reduces time spent searching for answers by providing easily accessible and organized information.
• Improved Collaboration: Facilitates teamwork by ensuring all relevant information is available to the right people at the right time.
• Enhanced Productivity: Helps various teams, such as engineering, support, sales, and people operations, to work more efficiently with better access to knowledge.