AI-Powered Knowledge Base Software

That Reduces Tickets by 80% in 60 Days ProProfs Knowledge Base is a cloud-based platform for building internal documentation, user manuals, FAQs, and help centers. With drag-and-drop tools, powerful integrations, and multilingual support, it helps teams reduce support tickets and improve self-service.

Features

• Easy Content Creation: MS Word-like editor with drag-and-drop tools and instant publishing.
• Custom Design & Branding: Use CSS/HTML, logos, themes, and custom domains for full control.
• Multilingual Support: Translate content into 60+ languages with Google Translate integration.
• Team Collaboration: Assign roles, manage permissions, and prevent overwrites with internal comments.
• Powerful Integrations: Connect with Zendesk, Google Analytics, Freshdesk, Live Chat, and more.