Knack Brava is a rapid-deployment B2B self-service portal accelerator for SAP ERP systems that enables manufacturers and distributors to streamline quoting, ordering, and collaboration. It delivers real-time access to post-sales data, reduces support costs, and enhances customer experience with minimal IT effort.
Vendor
Knack Systems
Company Website
Knack Brava – SAP B2B Self-Service Portal Accelerator
Knack Brava is a robust B2B self-service portal accelerator built for SAP ERP, SAP ECC, SAP S/4HANA, and SAP Commerce Cloud. It enables manufacturers, distributors, channel partners, and customers to collaborate seamlessly across the B2B network. Designed for rapid deployment, Knack Brava empowers organizations to launch scalable, SAP-native self-service portals with minimal IT effort. The platform supports virtual selling, omnichannel quoting, and order management, while ensuring compliance, data security, and operational efficiency.
Features
- Self-service product catalog with advanced search and navigation
- Draft orders and omnichannel quotes
- Role-based access for sales reps, managers, and customers
- Real-time order tracking, invoice access, and service ticket integration
- Quick reorder, cancel, return, and edit options
- Upload bulk orders via Excel files
- Quote referencing and audit traceability
- SKU-based quick order forms
- Product fact sheets, specification documents, and marketing assets
- Integration with SAP Sales Cloud, Service Cloud, and ERP systems
- GDPR and CCPA compliance
- Visual product information including images, specs, and availability
Capabilities
- Rapid deployment for SAP Cloud ERP users
- Streamlined collaboration between buyers, sellers, and internal teams
- Automated approval workflows with email alerts
- Accurate quoting and pricing validation across channels
- Customizable platform tailored to industry-specific workflows
- Real-time visibility into transactions and financial activities
- Reduced billing errors and improved quote conversion
- Seamless integration with backend systems via SAP BTP and APIs
- Support for virtual selling and remote engagement
- Scalable microsite creation for partners and customers
Benefits
- Faster go-live and reduced time-to-value
- Lower support volumes and cost-to-serve
- Increased sales velocity and quote accuracy
- Enhanced customer trust and reduced write-offs
- Improved operational efficiency and partner enablement
- Seamless omnichannel experience across devices
- Higher ROI through solution adoption and scalability
- Strengthened B2B network and channel relationships
- Minimal IT effort with no need for custom integration
- Future-ready digital transformation without backend disruption