
Kitchen Display SystemUnion
Streamlines order processing and communication between front-of-house and kitchen staff through digital order management and real-time updates.
Vendor
Union
Company Website
Product details
Union's Kitchen Display System (KDS) is a specialized software solution designed to optimize order management and communication in hospitality environments.
Key Features
Order Management Centralized system for processing and tracking orders
- Real-time order status updates
- Customizable priority settings
- Automatic ticket routing
Staff Coordination Digital interface replacing paper tickets
- Multi-station display synchronization
- Instant modification capabilities
- Visual alert system for new orders
Analytics Integration Performance tracking tools
- Order fulfillment time metrics
- Error rate monitoring
- Staff efficiency reports
Benefits
Operational Efficiency
- 38% faster order processing (based on customer testimonial)1
- 60% reduction in missed orders
- 25% decrease in staff coordination time
Customer Experience
- 90% faster drink order fulfillment (Cosmic Coffee case study)1
- Reduced wait times at pickup stations
- Elimination of "dead" orders in service windows